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Accessibility

We are committed to making our online resources accessible to all users of the site. We aim to continually review our web pages and modify them to ensure that they are accessible for all users. Our content is checked for Plain English and we aim to use a written style that is straightforward and understandable.

Guidelines

We follow a list of accessibility guidelines when designing our website and content which include:

• Maintain a standard layout and navigation system throughout
• Use headings, paragraphs, lists and other HTML (HyperText Markup Language) to create a logical document structure
• Allow visitors to resize all text
• Use plain backgrounds to improve the readability of text
• Use foreground and background colour combinations which have sufficient contrast and are not known to cause problems for sufferers of colour-blindness
• Use alt attributes on all images and ensure that all titles are meaningful
• Design layouts to work satisfactorily at a range of screen resolutions
• Ensure all hyperlinks use descriptive and meaningful text, avoiding short-hand language like Click here
• Provide internal anchors for visitors using screen readers or similar technology

Accessing links via keyboard shortcuts

We have implemented a few keyboard shortcuts to help you. The method of invoking these varies between browsers. In Internet Explorer press ALT+KEY and then press enter, for Firefox press SHIFT+ALT+KEY.

Controlling text in your web browser

You can specify the font sizes of web pages displayed on your computer screen by using the A letters in the top right hand corner of the page, even if the author of the web page has already specified these.

You can also change the font size by pressing the Ctrl key and either + or -.

Listen to our website with Readspeaker

This website is speech enabled. We have teamed up with ReadSpeaker proReader to provide a service which gives visitors to the site the chance to listen to our website. All you have to do is click on the ‘Listen to article’ link at the top of each page and the article will then be read out loud to you.  This facility is not yet enabled.

Automatic Translation

A link is provided at the top of each page offering automatic translation of our web pages into a number of other languages. We hope this will help users understand the site content.

Files available to download from this site

Pdf documents
This site uses the pdf (portable document format) file format for large and complex documents. Wherever a pdf document is available on the site, it will be accompanied by the Acrobat Reader logo. If you don't have the software to read pdf files, you can get Adobe Acrobat Reader free of charge. Download Acrobat Reader.

Word documents
This site uses the Microsoft Word Document file format. Wherever a word document is available on the site, it will be accompanied by the word logo . If you do not have Word you can use the free Word viewer to view, print and copy Word documents. Download Word viewer.

Excel spreadsheet files
This site uses the Microsoft Excel files format. Wherever an excel document is available on the site, it will be accompanied by the excel logo. If you do not have Excel you can download a free viewer to open, view, and print Excel workbooks. Download Excel viewer.

Audio and Video files
This site uses audio and video files. If you cannot view them, you can download Windows Media Player free. Download Media Player.

Web browser software

The website has been designed to be viewed in a range of commonly available web browsers including, Internet Explorer and Mozilla Firefox. In order to ensure that the website displays correctly and to get the best experience of the pages and features on offer within the website, it is recommended that the most recent version of your preferred browser is used.

Website feedback

We welcome any feedback or comments that will help us improve our website. Please Contact us.

Contact Us

Call the Partnership Team on 01246 242276, write to us at

or complete the electronic form below.